FAQ's

ACCOUNT

To place an order you need to register. It is very easy! Just click at the top right, in the CREATE YOUR ACCOUNT area.

  

SHIPPING FEES

Shipping costs are different based on the country of destination. Find all the necessary information in the SHIPPING area.

 

SHIPPING TIMES

With us shipments are processed daily. Furthermore, if the order is placed before 12, it will be shipped the same day.
Shipping times vary depending on the country of destination, but you will find all the necessary information in the SHIPPING area.

 

COURIERS

To ship your orders, we turn to the most reliable couriers in Italy and in the world:

BRT - Italy.

DPD - Europe.

DHL - Rest of the World.

 

SIZE GUIDE REQUEST

We are always very careful in providing details on the size of our products however if you need more information please contact us!

 

HOW TO PAY

1- Credit or debit card, with security guaranteed by our server.

2- PayPal. (the transaction will be completed through the dedicated page and guaranteed by PayPal).

3- Cash on delivery, on delivery, but only for Italy

4-Bank transfer

 

ACCOUNT WHOLESALE

Accounts reserved for wholesalers refer only to physical and online stores.
The minimum order is € 250 + VAT

If you have a shop, you will need to indicate information about your business in the CREATE ACCOUNT area. Within 48 hours, you will receive a confirmation email.

Once your account is registered and activated, access the dedicated WHOLESALE area where you can check prices, availability and proceed with the order independently.

For further questions, please email us at info@eizosport.com

 

GARANZIA SODDISFATTI O RIMBORSATI

If you are not satisfied with your purchase, remember that you can return any * item within 30 days, choosing between a refund, voucher or exchange.

The warranty does not cover product defects resulting from normal wear and tear, abnormal or improper use, accidental events).

* Excludes: mouthguards, groin guards, custom clothing or equipment, gift cards.

 

RECOMMENDATIONS FOR RETURNS

- A traceable shipment is preferable.
- Shipping costs are not refunded.

Eizo undertakes to process the return within 3 days of receipt and as soon as the return process begins we will send you an email notification.